Follow-up gap tool

Implant and Veneer Follow-Up Gap Calculator

Use this when leads are arriving but consult quality, speed, show rate, or handoff consistency is weak.

First response speed

How consistently the team responds in minutes during business hours.

Multi-touch sequence

Calls, texts, voicemail, and email are used across the first 48 hours.

Treatment-specific script

The team asks implant, full-arch, veneer, or smile-goal questions instead of using generic intake.

Consult confirmation

Patients receive proof, expectations, reminders, and next-step clarity before the appointment.

Rejected-reason logging

Weak fit, price-only, unreachable, no-show, and accepted-case notes reach the marketing review.

Tool FAQs

Yes. For high-value treatment, campaign ROI depends on whether the team reaches, educates, books, confirms, and learns from each inquiry.

Fix first response speed and treatment-specific scripts before adding more complex automation.