Questions to ask
Ask how the agency defines a serious patient inquiry, how it handles rejected leads, what proof it can show, whether reporting continues after the form, and how SEO and paid ads share learning.
Use this checklist before signing with a dental marketing agency, especially if the clinic depends on implants, veneers, full-arch, cosmetic dentistry, or other high-value treatment growth.
Benchmarks are planning ranges and should be validated against each clinic's market, offer, follow-up speed, and treatment economics.

Ask how the agency defines a serious patient inquiry, how it handles rejected leads, what proof it can show, whether reporting continues after the form, and how SEO and paid ads share learning.
A strong partner can explain treatment economics, channel roles, creative testing, landing-page conversion, lead filtering, follow-up support, and market-level constraints.
Avoid vague promises, vanity ranking reports, cheap shared leads, no client results, no attribution fields, and a refusal to discuss what happens after the lead arrives.
Send the practical next move for this resource: what to fix first before adding more marketing spend.
Ask how they define and report a serious patient inquiry. If the answer stops at leads or clicks, the clinic will struggle to judge ROI.
Be careful with guarantees. Strong partners can explain process, proof, and caveats, but no one controls every market, patient, and follow-up outcome.
Expect reporting on source, spend, lead quality, reachability, booked consults, show rate, rejected reasons, and accepted treatment value where available.
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